Welcome to Shortwave echo
The Ultimate Audio Visual Partner for Your Business.
About Us
Our Mission and Vision
We connect our partners with solutions that enhance their ability to effectively communicate with their teams and clients. Our goal is to provide partner-centered AV/IT solutions that are scalable, manageable, and built to meet your company’s unique needs.
Services
Services We Offer
AV Integration & Design
AV is more than just screens and VC calls. It’s a crucial tool for sharing vital information with teams and clients. SWE was founded by experts with real-world experience in designing and managing AV systems at tech companies across the US and EU.
AV & IT Support
We provide comprehensive Audio Visual and IT support services for partners in the Chicagoland Area. Our extensive range of support options includes chat, phone, and on-site support plans tailored to meet your specific needs and requirements.
Event Video and Audio Support
Whether it’s an event in your office, a local hotel, or on the road, we have the equipment and experienced specialists to help manage the technical aspects of your events. Our team will handle all the necessary technology so that you can focus on your event and clients without any distractions or worries.
Our Products
AV Integration & Design
We work with your team to determine the priorities that best fit your companies needs and budget. Whether this is a new build, upgrade, or we are helping you with an existing install, we will priortize your needs and get your office where you need it quickly.
Our Products
AV Support
Support is not just a word; it’s our passion. We create communication tools that enable connections. When our partners encounter issues, we take them seriously. We not only fix problems, but also listen and collaborate to solve the underlying issues and meet realistic and timely support agreements.
Our Products
Audio/Video Events
The SWE experience is about our partners, we achieve this through relationship building, integrity, and precision. We work closely with companies as well as producers and meeting planners. Our team has been doing this for over 25 years; we are a full-service partner-oriented company.
Subscription Plans (coming soon)
Choose Your Flexible Plan
On-Call AV/IT Partner
Basic
Support with 1 onsite
Intuitive, world-class AV support tools for growing busineses
Live Chat for support
Email Support
Service Level Agreement
1 onsite per 30 days
Monthly Reporting
AV Support
Start-up
Intuitive, world-class AV support tools for
Live Chat for support
Email Support
Service Level Agreement Rules
5 onsite visits per 30 days
Monthly Reporting
AV Enterprises
Enterprise
Support with unlimited onsite and Event supoport
Intuitive, world-class AV support tools for growing businesses
Live Chat for support
Phone Support
Service Level Agreement
Unlimited on-site visits
Monthly Reporting
ShortWave Echo
Build together, Grow Together!
Frequently Asked Questions
What will it cost to have you come to my office?
Estimates are free. We’ll visit you and give a quote before starting any work. If it’s a simple repair with no parts needed, we’ll fix it on-site for $155 (up to 1.5hrs).
What are the benefits standardization?
AV equipment standardization provides a consistent experience for your users and support staff. Consistency breeds growth and success. When AV is standardized, it’s far easier to identify and quickly solve issues for users. Standards also provide users with consistency. They no longer have to worry about how the AV works; they can simply focus on the presentation or sales meeting.