(773) 236-0641

Welcome to Shortwave echo

The Ultimate Audio Visual Partner for Your Business.

About Us

Our Mission and Vision

We connect our partners with solutions that enhance their ability to effectively communicate with their teams and clients. Our goal is to provide partner-centered AV/IT solutions that are scalable, manageable, and built to meet your company’s unique needs.

Services

Services We Offer

AV Integration & Design

AV is more than just screens and VC calls. It’s a crucial tool for sharing vital information with teams and clients. SWE was founded by experts with real-world experience in designing and managing AV systems at tech companies across the US and EU.

AV & IT Support

We provide comprehensive Audio Visual and IT support services for partners in the Chicagoland Area. Our extensive range of support options includes chat, phone, and on-site support plans tailored to meet your specific needs and requirements.

Event Video and Audio Support

Whether it’s an event in your office, a local hotel, or on the road, we have the equipment and experienced specialists to help manage the technical aspects of your events. Our team will handle all the necessary technology so that you can focus on your event and clients without any distractions or worries.

Our Products

AV Integration & Design

We work with your team to determine the priorities that best fit your companies needs and budget. Whether this is a new build, upgrade, or we are helping you with an existing install, we will priortize your needs and get your office where you need it quickly.

Our Products

AV Support

Support is not just a word; it’s our passion. We create communication tools that enable connections. When our partners encounter issues, we take them seriously. We not only fix problems, but also listen and collaborate to solve the underlying issues and meet realistic and timely support agreements.

Our Products

Audio/Video Events

The SWE experience is about our partners, we achieve this through relationship building, integrity, and precision. We work closely with companies as well as producers and meeting planners. Our team has been doing this for over 25 years; we are a full-service partner-oriented company.

Subscription Plans (coming soon)

Choose Your Flexible Plan

On-Call AV/IT Partner

Basic

Support with 1 onsite

Intuitive, world-class AV support tools for growing busineses

Live Chat for support

Email Support

Service Level Agreement

1 onsite per 30 days

Monthly Reporting

AV Support

Start-up

Intuitive, world-class AV support tools for

Live Chat for support

Email Support

Service Level Agreement Rules

5 onsite visits per 30 days

Monthly Reporting

AV Enterprises

Enterprise

Support with unlimited onsite and Event supoport

Intuitive, world-class AV support tools for growing businesses

Live Chat for support

Phone Support

Service Level Agreement

Unlimited on-site visits

Monthly Reporting

ShortWave Echo

Build together, Grow Together!

Frequently Asked Questions

What will it cost to have you come to my office?

Estimates are free. We’ll visit you and give a quote before starting any work. If it’s a simple repair with no parts needed, we’ll fix it on-site for $155 (up to 1.5hrs).

What are the benefits standardization?

AV equipment standardization provides a consistent experience for your users and support staff. Consistency breeds growth and success. When AV is standardized, it’s far easier to identify and quickly solve issues for users. Standards also provide users with consistency. They no longer have to worry about how the AV works; they can simply focus on the presentation or sales meeting.

Blogs

From our Blogs and Articles